{"id":1075,"date":"2025-08-31T01:54:13","date_gmt":"2025-08-30T21:54:13","guid":{"rendered":"http:\/\/www.actutech.app\/verizons-software-issue-has-disconnected-many-wireless-customers-across-the-us\/"},"modified":"2025-08-31T01:54:13","modified_gmt":"2025-08-30T21:54:13","slug":"verizons-software-issue-has-disconnected-many-wireless-customers-across-the-us","status":"publish","type":"post","link":"https:\/\/www.actutech.app\/en\/verizons-software-issue-has-disconnected-many-wireless-customers-across-the-us\/","title":{"rendered":"Verizon\u2019s \u2018software issue\u2019 has disconnected many wireless customers across the US"},"content":{"rendered":"
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Verizon has confirmed to customers in stores and online that its network is having an issue on Saturday. Many people have been unable to connect<\/a> and make or receive calls for hours, while DownDetector\u2019s tracker <\/a>peaked in the afternoon at around 3:30PM ET with more than 20,000 reports. Some customers report their service has continued to function throughout the day, so it\u2019s unclear what the cause is exactly.<\/p>\n

Downdetector\u2019s outage map<\/a> showed hotspots in many cities, and Verizon didn\u2019t specifically list affected areas. On X, the @VerizonSupport account confirmed the issue<\/a> in response to customers\u2019 questions, but didn\u2019t have additional details on restoration or how widespread it is.<\/p>\n

Verizon\u2019s Karen Schulz responded to our inquiry about the issue and confirmed the outage via email, saying, <\/p>\n

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We are aware of a software issue impacting wireless service for some customers. Our engineers are engaged and we are working quickly to identify and solve the issue. Please visit our Check Network Status<\/a> page for updates on service in your area. We know how much people rely on Verizon and apologize for any inconvenience. We appreciate your patience.<\/p>\n<\/blockquote>\n

If there\u2019s any additional information or the situation changes, we will update this post.<\/p>","protected":false},"excerpt":{"rendered":"

Verizon has confirmed to customers in stores and online that its network is having an issue on Saturday. Many people […]<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1075","post","type-post","status-publish","format-standard","hentry","category-non-classe"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.actutech.app\/en\/wp-json\/wp\/v2\/posts\/1075","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.actutech.app\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.actutech.app\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.actutech.app\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.actutech.app\/en\/wp-json\/wp\/v2\/comments?post=1075"}],"version-history":[{"count":0,"href":"https:\/\/www.actutech.app\/en\/wp-json\/wp\/v2\/posts\/1075\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.actutech.app\/en\/wp-json\/wp\/v2\/media?parent=1075"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.actutech.app\/en\/wp-json\/wp\/v2\/categories?post=1075"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.actutech.app\/en\/wp-json\/wp\/v2\/tags?post=1075"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}